What About Mentorships?

You know what there needs to be more of around here? There needs to be more mentors…or even just some sort of way to connect people in this industry.

When I first started doing a little bit of traveling with my dad I personally didn’t know many people in this business. And it can be scary to put yourself out there and show up to some tradeshow cocktail function where you don’t know a single person. I see it all the time, especially with young people. They show up because they would like to meet new people and form connections with others who have similar interests, but everyone has their little groups already and everyone else seems to already know each other…and it can be intimidating. Yeah, I’ve felt it and I’ve been there before too.

Luckily for me I usually had my dad to fall back on. He would introduce me to people and I’d get to tag along for dinners and cocktails. But not everyone has someone to show them around.

Even if it’s just a distant acquaintance across the country or someone you know you can have lunch with once a year at the Short Course – it would be nice if people had a place where they could find others to connect with. A place to connect the newbie with the old-timer with a bit of advice or the first time tradeshow attendee with the seasoned exhibitor who wouldn’t mind sparing 20 minutes to show him the must see’s.

I know there are already lots of forums and facebook pages and associations out there, but I’m talking about a place where the sole purpose is to form these sort of connections. I’d feel silly throwing out a “Hey, let’s meet for drinks” on a facebook page where everyone is talking about plant ph or recent county regulations or things IGC’s should do…

Save Some Dough on Your Catalog!

Change, change, change. All this talk about change, right?! Well change can mean many things - it doesn’t only come in the form of a national promotion. In this post, change is referring to your company’s image – specifically your company catalog.

It’s getting closer and closer to the new year and I think, at least for some of you, that means it’s time to get ready to put out your new catalog! Here at Takao’s, we send ours out to coordinate with our new season which begins in July, so I’ve still got some time. Although I already have an idea for what our theme will be for 2012 - it’s going to have to be all hush hush top secret for now! ;)

Before you go out and print your catalog I thought I’d share some of my little secrets with you…well they’re not really secrets, more like a bit of insight into how I create our catalog. We all want to maximize our spending dollars, no matter what our budget is. I’ll give you a couple of considerations that will hopefully help you to get the most bang for your buck!

PrintPlace.comFirst off, you’re probably wondering where do we get our catalogs printed? Well, we used to go through a couple of local print shops…but I’ve found a source I’ve used for the past 4-5 years or so that has been the lowest in cost, with quality that is equal to the local print shops – Print Place! It’s an online print shop. I haven’t tried out any of their other products, but I’m extremely happy with the paper quality and color of our catalogs, and great customer service too! If you do go with Print Place you won’t get the sort of hand holding you do at a traditional print shop – you have to make sure your files, resolution, bleeds – all that good stuff - is up to par and ready to go, because you’re going to be preparing, then uploading and proofing your files (you can pay extra to have Print Place check to make sure your files are in the correct format), but you will save lots of $, because I’ve yet to find another place that can beat their prices at a comparable quality.

And if you google around you can usually find a coupon code to use on your order as well! …And if you can’t find a coupon, you can get a 6% Ebates rebate with Print Place (they have a lot of fine print in these rebates so read carefully)! I’ve done both of these in the past and they both work! – But you can’t use them together, darn! …And now you’re probably wondering what the heck is Ebates? Here’s a brief summary, you create an account on Ebates and you click on the link in their website to the corresponding store you wish to shop at – you’ll be redirected to the store’s website and that’s it, you’re all done! Ebates receives a commission for their referral if you make a purchase and they share that commission with you! Woohoo!

With all these savings you can use the extra money to upgrade the paper in your catalog or order in additional catalogs so you can distribute them to more of your customers or be able to more freely hand them out at tradeshows or you can allocate the money to other areas of your marketing plan or you can just keep it in your pocket!

Okay, so back to more catalog considerations…

    • Size –  We go with a 6″x9″ finished size booklet. Why? Because 6″x9″ is the largest size Print Place offers that still fits within the post office’s requirements for their letter size shipping rate. If say my dimensions were 6.25″x9″ instead of 6″x9″ and for the sake of this example weighing 1 ounce – my postage rate would double from $0.44 to $0.88 for the extra 1/4 of an inch! It doesn’t make much sense to pay twice as much for a quarter of an inch right?! This is because the post office has different rates based not only on weight, but also on size and shape. A 6″x9″ catalog can ship at the lower letter size rates, if I were to go larger I would be charged at their large envelope rates.

You may be thinking “So what! What’s some spare change?” Well, almost all catalogs will weigh more than just one ounce – which means that the unnecessary overage you’re paying could be well over $0.44 per catalog. Then you’re going to want to multiply that by the hundreds or thousands of catalogs that you’re sending out. You can easily see where a little bit of change can add up to quite a bit of money!

    • Number of pages - Yes, I even take the number of pages into consideration! Since our catalog is more about showcasing the fun side of plants I’m somewhat flexible on the number of pages I need to include. Also, keep in mind the number of pages will vary based on the paper weight and if you decide to do a heavier cover or not. If your catalog is thicker than 1/4″ or heavier than 3.5 ounces, your postage rate will increase from the standard letter size to the more expensive large envelope rate. Ours will weigh in at either 2 or 3 ounces – depending on the paper weight and number of pages I decide to use that year. It’s usually either 24 pages plus cover, or 28 pages plus cover (printer’s count each side as one page and the cover is counted as 4 pages – front and backside of the initial cover and the back cover).
  • Packaging - Should I use a white envelope or colored, maybe use a clear cello envelope…so many options. For me, I like to use clear mailing seals, which are small round stickers that are perforated down the middle so it’s easy to rip open. They don’t add any extra shipping weight or extra bulk and for our catalog size all you need are two seals placed along the length of the catalog to hold it closed. It’s extremely cost efficient, it allows our flashy cover to shine, it’s faster and easier than having to stuff envelopes and they take hardly any storage space (which is good if you have a small office like us!)

So there you go, a little bit of my behind the scenes! I know some of these tips may not apply to you – everyone’s needs will vary based on catalog use and how much information they need to share with their customers. I just wanted to put a few tips out there that might help you shave some dollars off of your catalog budget so that you can spend it elsewhere!

Growing Happiness

 

So I was on Pinterest the other night and I came across an image of a lovely garden scene pinned by someone I follow (actually a babysitter we had previously hired for Gwen). The picture was nice, but nothing amazingly wonderful that I had to write about – but what I did notice was the title she had named her board – ‘Growing Happiness’. Doesn’t that just sum it all up?!

Maybe that’s the sort of message we should promote – ‘Growing Happiness’! That way it applies to everyone. No arguing over why indoor plants aren’t represented or why landscape shrubs aren’t being shown. It’s basically what we’re trying to say anyways right? Aren’t we trying to show consumers why they should want and need plants in their lives? - happiness and well being seems to summarize the long list of psychological benefits of plants. 

Or maybe our marketing could somehow indirectly imply that plants are necessary to complete your lifestyle, your home, your office…a room just isn’t complete without a little (green) life in it. Just like how young women homeowners like myself automatically feel like a dining room just isn’t complete without a chandelier in the center of it as a focal point. Perhaps one day it will be that a dining room just isn’t complete without a living centerpiece at the center of the table…you get the idea!

I just hope that whatever we do, it doesn’t end up looking like the the same old, same old that we’ve been putting out for years. Some of it is nice (others not so much), but all of it is nothing exciting or anything that would grab your attention – especially if our goal is to reach the main stream consumer.

I’m just throwing out my thoughts…

Yes, It’s More Talk About Change…

Are you sick of hearing about it lately – the whole national campaign idea and what not? Well, too bad – you need to hear more of it so it can saturate deep into your brain :) …

Today I thought I’d share some opinions from people other than myself or someone that is related to me (you all read what my dad had to say)…Marc Higaki of Bay City Flower Company in Half Moon Bay sent his thoughts over to my dad after reading his article in Greenhouse Grower:

…I enjoyed reading your article…As a consumer who is a Gen X’er, I rarely purchase plants, and I’m immersed in the industry!  

You hit on some great topics and there is a need for a change in this industry. One particular quote I came across a few years back that has stuck with me – “People do not change because they see the light, they change because they feel the heat.” By reading your article I think you’re one of the few that “sees the light.” 

I don’t think this industry needs to reinvent the wheel, we just need to listen to our customer.  

I’m going to use Apple as an example…Apple (or Steve Jobs) did not invent the computer, the MP3 player, the phone, the tablet pc, or the retail store. But what he did do was make each one of those pieces extremely user friendly – easy to use. In fact those items do not include a user manual, that’s how easy they are to use. 

Apple ( S. Jobs) made them extremely appealing to everyone, not just to the tech geek, but to soccer moms as well.  He turned a boring computer and bland phones into the Mac and iPhone which are “sexy” and simple. And sexy and simple sells in the US – this we all know. 

As I have attended various SAF and OFA events/seminars over the last 6 years, I always hear, “Did you know I am getting the same price for my pointsettias (or insert crop here) as I did 30 years ago!” And my response has been “Well, what are you doing differently now that you did not 30 years ago?” Or “What perceived value have you added to warrant a price increase?” 99.9% of the time, the response I get is, “Well, my costs have increased” 

Considering consumer goods, the trend has been a decrease in price as an item matures (food and clothing are necessities and are not included). CD players, microwaves, and DVD players were all very expensive at one time…

Marc really makes some great points – it’s not about reinventing the wheel, it’s about changing consumer’s perceived value in our products and marketing our plants in a way that will appeal to them. Let’s turn ‘I don’t really need…’ into ‘I really want…’ – how will we do this? I know, I know, it’s easier said then done. We’ll have to touch upon this more later – brainstorm out loud, share ideas, collaborate with one another – let’s talk about it another post to follow.

I’d also like to mention – Art Parkerson of Lancaster Farms in Virginia. Have you heard of his website OpenHort? If you haven’t you need to get on over there asap and check it out. He’s all about trying to change the consumer’s perceived value of our plants and he believes we can achieve that by sharing information and innovating on each other’s ideas. Sounds good to me! Check out his TED post - food for thought!

Marc and Art, just by taking the time to put their thoughts into physical form and share them with someone else – are taking the step towards change, towards helping our industry to transition and evolve to where it must go. If we each contribute something, no matter how small – even by leaving a comment on a blog post or sharing it with someone else…if we each contribute towards the bigger picture, I believe we can get there!

Lost in Translation

Just a little laugh for you today – enough tutorials for one week!

A lot of older people think they know how to relate to the next generation, but some things definitely get lost in translation…

Has this happened to you? My parents just barely started regularly texting this year – it’s still 50/50 that my mom will even realize she’s received a text and respond to you that same day. I was describing someone’s appearance to my dad before – as ‘Rockabilly’ – his response was ‘What? He’s what?”…

Pinned Image

  

Trick or Treat!!!

Our little  Oompa Loompa in full effect!

The Cheapo’s Guide to Marketing: Facebook, Part Two

Okay, so now you have your basic Facebook fan page set up and filled in with all the fluffy stuff about your company – now let’s take personalizing your page to the next level! If you haven’t done so yet check my previous tutorial.

  • Let’s start with a basic welcome page that visitors can land on when they go to your fan page. Here you can simply greet them or you can also provide your viewer with an incentive to interact with your page and step up from being a mere visitor to a fan.
  • First, you’ll need to install an app to your page. It’s very easy, just click here to go to to the Static HTML iFrame Tabs page and click on the button ‘Add Static HTML to a Page’. It will take you to another page where you’ll want to select ‘Allow’. 

  • Now let’s think about what message/image you want on your landing page. Do you just want to say ‘Hello, thanks for stopping by’ or ask them to ‘Like’ your page to gain access to a fans only deal or coupon…put whatever you want your fans to first see here. Your width must be 520 pixels wide, but you can vary the height if you want to, 520×500 is a good general size. You also have the option to create another message that will greet your existing fans as well (or you can just have the one message for all fans). I just created two different images with different messages – nothing fancy, just a little greeting (I used Adobe Illustrator to design it and then exported it from there as an image).
  • Next, you’ll want to insert that image into the landing page itself. On your fan page scroll down and find the ‘Welcome’ link on the bottom left hand corner of your page, below your profile image.

  • Click on the ‘Welcome’ link and it will bring up your landing page settings so that you can edit its appearance.
  • In the top box you’ll enter in your code that will greet your visitors and potential fans when they stumble across your page (big arrow). In the box below that (small arrow) you can enter in the code that you would like exisitng fans to see or if you’d like both fans and non-fans alike to see the same image, just leave that box blank.

  • Not familiar with coding? Don’t worry you don’t have to be. Here is some basic code to insert into your top box. This will pop-up a new window. Highlight all the text. Right click and select copy or just hit Control and C on your keyboard to copy the selected code.

  • Then, go back to your landing page settings and click inside the top box. Right click and select paste or just hit Control and V on your keyboard to paste the code inside the box.
  • Now, you’ll need to edit that code to apply to the image you’ve created for your landing page.
  • You can adjust the height here (see small arrow) to match your image size (leave the width alone).
  • Enter your image URL here (see big arrow).

  •  And if you want to enter in the code for that second box that will greet existing fans click here and follow the same process as above, but enter in the corresponding URL address.
  • Click on ’Save’ in the upper right hand corner above the top box and you’re all set!

*If you aren’t used to uploading images for things like your website, you can also always use something like Dropbox (which is free!) to store the image files and then copy the URL from the Public folder in your account.

Since this tutorial turned out to be a bit longer than I expected, I’ll have to break down the FB apps further…we’ll go over adding other applications (connecting your mailing list, blog…) to your Facebook page in separate tutorials to follow!

Next up - since I barely touched upon it here – will be adding discount offers to your fan page that are limited to fans only. This will help to encourage viewers to ’Like’ your page. Although some argue that these are fake likes and this doesn’t provide you with a real indication of your following - it’s more about cheapos trying to get a discount. On the other hand it also is a way to get existing and new viewers excited about your company and get them to check in on what you’re doing. You can decide for yourself what you want to do, I’ll just show you how!

The Cheapo’s Guide to Marketing: Facebook, Part One

Marketing on a budget 101.

It’s basically what I get paid to do at the nursery. Although we’re not a tiny backyard grower, we’re no where near some of our ginormous counterparts either (unfortunately my last name isn’t Ball), so here’s where getting creative comes into play. Technology has really leveled the playing field out there and with a little ingenuity and a dash of originality you can still leave your mark for the whole green world to see! 

I’m going to start a series of tutorials that will show you how to make the most of your limited marketing dollars so that you have no more excuses as to why you’re not in the loop (you can afford this, it’s free!). And first on that list…Facebook! With all the hype around it, I bet you’re dying to jump on board, right?! But, before you do go off frustrating yourself trying to set up a fan page for your company – pause and give it some real thought. I highly suggest you think about who your customers are or who the potential customer is that you’re trying to reach. Are they the sort to use Facebook? Do most of them even have a Facebook page or one that they check more than once a month? Facebook is not a marketing tool that makes sense for everyone. So give it a little thought and make sure you’re spending your time on something that is going to make sense for you. 

While you’re thinking, you also may be pondering why you might need a Facebook fan page anyways – I’ll tell you why. Because if your customers are constantly on Facebook, doesn’t it make sense that you want to go where your customers are…so that you can reach them, interact with them…to hopefully create a relationship with them…to hopefully build brand recognition and brand loyalty with them…to have them love you so much that they want to tell all their friends about you too, who will tell their friends and so on and so on…hmm yes please, right!

I’m going to assume you have a basic understanding of Facebook – like you know what a wall is…If not let me know - you’ll need a whole other tutorial before you get to this tutorial…

  • Sooo, first off, go to www.facebook.com and click on ‘Create a Page’ in the bottom right hand corner or if you’re logged in, scroll down to the bottom of the page (you may want to go to a static page like your info so it won’t keep adding new wall posts or your news feed) and click on ‘Create a Page’:

or, if you’re already logged in:

  • Next, select the category that applies to you (Local Business, Company, Artist, Band…)  – don’t worry you can change it later if you need to. Click to agree to the terms and then hit the ‘Get Started’ button.

The Cultivate Project: Facebook Tutorial

  • Upload your profile pic. I suggest maximizing this space since it’s going to be one the first and most prominent things your fans will see on your page. Currently, the largest pic you can use is 180 x 540 pixels. If you’re stressing out about how to make your profile pic these exact dimensions don’t worry - it doesnt’ have to be at these dimensions – you can upload what you have on hand and you can always change it later.
  • Get fans – you can invite your existing Facebook friends or import contacts from your email list and even post news of your new fancy fan page on your own personal fb wall.
  • Add basic info – like your website and some info about your fan page. Again, don’t worry you can always edit this if you wish to later.

Woo hoo! You’re getting there! You should have your basic fan page all set up!  Now, let’s add some personal touches and more info to let fans know what you’re all about!

  • Click on either of these links – ‘Edit Info’ or ‘Edit Page’ – they’ll take you to the same place…where you can edit your information and further customize your fan page.

  • Access your options on the left to make changes to your page. You can also edit your permission settings here and check your page stats under Insights.
  • Click on ‘View Page’ in the upper right hand corner to exit out of your settings and return to your fan page.

  • Now let’s add some pictures! Scroll down slightly, and on the far left, under your profile image, click on ‘Photos’. This will show you any pictures and picture albums you currently have. 
  • Click on ‘Upload Photos’ in the upper right hand corner to add more images.

…And you’ve done it! You’ve made your very own Facebook fan page! Awesome! In the next tutorial I’ll show you how to further personalize your page and link it to your existing (or soon to be) marketing efforts such as your blog or mailing list! And we’ll also create a Welcome Page that viewers will land on so that you can initially greet your fans or deliver a call to action.

Got Plants? Part 2

Greenhouse Grower

My dad’s chiming in on all of this talk about a national campaign. Check out his article on Greenhouse Grower’s website. Leave a comment. What’s your two cents on all of this? – the good, the bad, the potentially ugly…

I’m all for something of the sort! My only fear is that the same sort of people will be in charge of the campaign and the result will be the same old look that appeals to the same old demographic. The point is to implement a campaign that will appeal to both our current audience as well as a new younger customer base as well.

Have you seen all the pistachio campaign commercials lately? They’re targeting a younger crowd by featuring current reality stars and keeping their ads simple and funny. That’s not necessarily the exact look we want, but let’s keep an open mind…

Lamar Odom and Khloe Kardashian, from Khloe & Lamar

Wee Man, from Jackass

Snooki, from the Jersey Shore

Got Plants?

Greenhouse Grower is taking a poll right now on whether or not you would contribute towards funding a national campaign like the ‘Got Milk’ ads - but for our industry (and no it’s not going to be ‘Got Plants’ – we can do better than that!).

Here and there people have been talking about it for years now. Individuals have brought it up, it’s been discussed amongst groups, brought up at meetings – yet we’re no where closer to enacting anything than we were then.

Currently the poll shows people being almost equally divided into Yes, Not Sure, and No – with the No’s at a slightly higher percentage. And although I feel ‘Yes’ should be the overwhelming majority, those numbers seem to reflect the general consensus out there.

I can understand having doubts as to how this will be executed and how your two cents will be used, but I can’t understand why the majority are not for implementing some sort of effort to change consumer’s perceived value of our products. If we can change their perception then everyone up and down the supply chain will benefit.

This poll is taking the teeny-tiniest, most miniscule step towards trying to change the way the consumer thinks of plants – and the majority are against it. Geez, we’re basically shutting it down at just the very thought of such an idea.

If we change nothing, then nothing will change – with the current state of things, is that what we all really want?

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