Make it simple but significant.

takao_makeitsimple

We’re not trying to be everything to everyone. But we are trying to be all we can be for our customers!

Over the past year we’ve taken a good hard look at what we do and who we are. And we’re really owning that! We’re not a massive company with a limitless list…and that’s okay. While we may be smaller in scale, we use our size to our advantage which gives us an edge in making quick decisions, implementing changes and regularly testing out new ideas and innovations!

Our focus is on our customers and doing everything we can to help them grow – with quality, reliability and service! 🙂

A lot can happen in a year

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Welcome to Takao Nursery Version 2 – we’ve gone through some changes and upgrades, but we’re still the same great company you’ve come to know!

For the last 9 months or so we’ve been living the life of a recluse while we turned ourselves upside down and inside out in an effort to really focus inward and improve who we are and what we do.

One. We implemented new protocols and processes – from stock maintenance to cutting type to hormones to soil mix and so on and so on…basically everything has been questioned and reevaluated. I mean I even reorganized our storage closet to fit 4 letter size filing cabinets instead of 3 legal size filing cabinets in order to maximize our tiny office space. Every inch of this company was scrutinized. We got crazy up in this place!!

Two. Better accountability – hello more paperwork (I want to see that trail), more training and more meetings to address issues. Let’s tighten up this ship!

Three. More extensive trialing – This was actually the first area I dove into. Having no propagation experience (I was way outside of my marketing and design/HR expertise), I figured I would start with the varieties we had difficulty with. To sum it all up I give you the words of my husband, “You have no experience and you’re going to start with the hard to propagate plants?” to which I replied, “Yes.”

Four. An emphasis on communication – We want to keep you in the loop as much as possible. Whether it’s a heads up on new items you might like, suggesting a sub, early notifications on any back-orders or cancellations. We want chat like BFF’s! (oh and don’t forget to follow us on Instagram cuz we’re friends like that now!)

Change is never easy and I’ll be honest, along the way things got a little tense. Old ways of doing things were challenged, family dynamics were tested, power struggles were had and still continue to bubble up on occasion. Being part of a family business is another topic all its own!

But after all was said and done, here we are – better for our customers and better for ourselves. We look forward to growing together in 2015!

“Hey, where’s your catalog?”

keep-calm-and-pop-your-collar-3We’ve had a few people ask where the heck our annual catalog was…Well folks, I’m sorry to say it’s a no go this year 😦

I’m a one man show in our marketing department and now that I’ve added prop trialing and stock management to my repertoire (mini collar popping session here) the months crept up on me and the window for our annual catalog came and went. We’re working hard on improving what has been a huge part of our main focus all along – quality and reliability. We’re reorganizing, reevaluating and rejuvenating, and we’re sure that sacrificing the time usually spent on designing our colorful catalog this year will be worth it!

Of course I was a little bummed not to have a new glossy to give away, but I’ll have to see it as the opportunity to be extra prepared for the 2015-2016 season catalog! Glass half full right!?

 
(image source)

Where has the year gone!?!

halloween

…There goes Halloween and before you know it, it will be Christmas!

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